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FAQ

Got a craving, question, or compliment? Let’s mix it up together!

FREQUENTLY ASKED QUESTIONS

Quick Answers for Your Instant Cravings

What is Instant Cravings premix?

Our premix is a ready-to-cook blend of high-quality ingredients that brings you the taste of home in minutes — just add water, milk or other minimal steps and you’re ready to enjoy.

How many steps does it take to prepare?

Typically just one to three steps: open the pack, mix with your choice of liquid (or follow the variant’s instructions), cook or blend if needed, and serve — fast and hassle-free.

How long does it take to make?

Many of our mixes are designed to be ready in 10-20 minutes (or less, depending on the variant). For example, Motu Chef’s Instant Kalakand Mix is done in about 15 minutes.

What ingredients do you use? Are they natural?

We use carefully selected ingredients to ensure good flavour and convenience. We avoid unnecessary preservatives and artificial flavours wherever possible, so you get a reliable, tasty result.

Are these vegetarian / vegan?

All our premixes are 100% vegetarian friendly. For vegan status, please check the packaging of each variant — some may use dairy or milk-based ingredients depending on the flavour.

What about allergens / dietary information?

Each product’s packaging clearly lists allergens and dietary information (e.g., nuts, milk, gluten). We recommend reviewing this before purchase or consumption.

How should I store the product?

Store in a cool, dry place, away from heat and moisture. Once opened, seal properly or transfer to a suitable airtight container. Use within the time-suggested “once opened” timeframe printed on the pouch for best quality.

What’s the shelf life?

Our premixes come with a shelf life printed on the pack. Generally valid for many months when unopened and stored correctly. Actual date may vary by variant.

Will the taste always be the same?

Yes — our premixes are designed for consistent taste and outcome each time you use them. You get the same flavour profile whether you’re using them for guests, everyday meals, or quick snack prep.

Can I customise the recipe (adjust spice/heat, add more milk, etc.)?

Absolutely — the recipe on the pack gives the standard method. You’re welcome to adjust for your own preference: add more or less liquid, reduce or increase heat, garnish or pair as you like.

Do you ship nationwide / can I buy in my city?

Yes — we ship across India through our website (and through partner retailers/marketplaces). In some locations you might find our premixes in local stores too (check availability in your city).

What if I have an issue / product is damaged?

We’re here to help! For any damage, defect or dissatisfaction, please contact our customer support with your order number and product details. We’ll guide you through the return or replacement process.